Privacy Policy

Welcome to www.tual.io. Tual Technology Ltd ("we," "us," or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tual.io. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.

  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Generate a personal profile about you to make future visits to the Site more personalised.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyse usage and trends to improve your experience with the Site.

  • Notify you of updates to the Site.

  • Offer new products, services, and/or recommendations to you.

  • Perform other business activities as needed.

Use of Pipedrive CRM

When you contact us, we use Pipedrive as a CRM tool to manage and respond to your inquiries. Any information you provide us, including personal data, may be stored and processed in Pipedrive to facilitate customer relationship management. We do not use any cookies other than those necessary for the operation of our website.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Tual Technology Ltd
272 Bath Street
Glasgow, G2 4JR
United Kingdom
Tel: +44 330 321 2324
Company Number: SC767622